Shipping And Return
- We only ship inside Lebanon
- Ftouh mills ships via different carriers. Delivery time (after confirmation) can take up to 3 business days, to most areas in Lebanon.
- Shipping fees will be calculated on the check-out of each order.
- Our shipping and delivery partner is the sole responsible for the delivery of the package to your specified address.
- NO RETURNS & NO REFUNDS, EXCHANGE ONLY.
- To be exchanged, the item must be unopened, undamaged and unused with all tags attached.
- The exchange period has been extended to 5 days from when our stores reopen.
- If you cannot exchange in person kindly contact our customer service on [email protected]
If, despite all of our quality assurance checks, there is still a slight defect with your product, please contact us on +9613643502 or by email to our customer service on [email protected]
Don’t forget to send a picture via what’s app on + 9613643502 or by email to [email protected] of the item and defect in question – this will help us solve your problem!